For questions about when your order will arrive, please visit our shipping page: https://www.metalsmiths.com/pages/shipping/ .

During the COVID-19 crisis we are doing everything we can to keep our employees and customers safe. Unfortunately that means we might take a couple of days to respond to your email.

To help us respond quicker, please include the following:

  • date of your purchase
  • store location and receipt number or
  • invoice number and the email address the order was purchased under

Please check your spam folder to not miss our email!
Please note that individual retail stores are unable to assist with questions regarding web orders.